Before focusing my work on Product Design, I worked as a Product Manager, and a few years ago as a Consultant. I learned to code in 2017 and have been working as an independent freelancer since 2016. Here is a selection of product-related projects from 2016 to 2018.
A line (now called OFF-WORKS) is a two-sided marketplace that connects companies with a selection of talented freelancers for communication projects.
Role : Product Manager
Year : 2018
Due to several changes on the product since its creation, the connection between customers and freelancers was mainly made manually with the support of the customer success team. This process could not bear any longer the growth of the company.
I worked with the co-founders on the building blocks of the new platform, especially the way companies discover, search and, select freelancers for their projects.
The challenge was to align everyone with the product vision (co-founders, marketing, operations, tech) while still navigating through a lot of assumptions.
Some parts of the project have been shipped and are visible on few public pages of the application, the other parts are still under development (updated in spring 2019).
Main personal lesson learned : The more assumptions you have, the more valuable your time spend with your users.
Some users suffered from an illogical organization of the menus on the platform. These inconsistencies came from a historical debt due to the rapid evolution of Zest.
I worked on five recommendations, which consisted of logical regrouping, displacements, status creations, and new wording.
The mission was limited in time and resources. I did neither have access to users nor to data from the base at this time. I used my fresh and naive perspective on the product and benchmarked other leading SaaS products to build a coherent menu organization.
The recommendations have been implemented on the platform, but unfortunately, no impact analysis was carried out after the end of my mission.
Main personal lesson learned : It's hard to improve something that you can't measure.
Choogle is a simple website that helps to collectively choose a bar, a restaurant, a holiday destination, or any other place. It’s a side project started during a coding bootcamp (Le Wagon).
Role : Web Developer Student
Year : 2017
Group decision making is always a mess whether you have to choose your next holiday destination with all your friends, a restaurant, or a location for your annual team retreat.
We built a simple tool where everyone can suggest a number of locations - e.g. 4 bars, 3 destinations for the weekend - and invite participants to upvote their favorites in a given time. At the end of the deadline the most upvoted place is automatically chosen.
Main personal lesson learned : Building the right product (product design and product management) and building the product right (product development) required two very different mindsets. I have the first one.
Marcel was a digital consumer to consumer lost and found project developed for Le Group La Poste.
Role : Project Leader
Year : 2016
You have probably already lost a valuable item in the public space, either it is your keys, your handbag, your scarf or the Teddy Bear of your loved one. Even if we are (almost) all connected with digital devices, it's still very laborious to recover an object lost in the street.
Marcel's ambition was to build a way to easily report lost items on the one hand and found ones on the other hand. To test our assumptions, we decided to run a first limited version of the product using mainly Facebook and Messenger to manually collect and match reports of lost and found items.
The challenges of this project were to build the required minimum network to run the service, the problem of the natural low frequency of use of the service (people do not lose items every week) and therefore the not-obvious business model (are people willing to pay to recover their items?).
We learned that there are too many hazards between the lost of an object and its reporting and decided to shut down the service after a few weeks.
Main personal lesson learned : Fake it until make it
If you are interested in one of these projects, feel free to contact me.